Tag Archives: culture in-house vs out-source

Call Center In-House Vs Outsource: Company Culture

If you like the idea of an in-source call center but do not want to undertake the startup investment, you might consider a virtual, distributed call center. Your leadership team should have a healthy discussion around five main considerations above. Continue reading

Posted in Building Call Center Culture, Call Center Today News, Contact Center Development, Customer Service Development, Inside Sales Development, Management Tips, Telesales Tips, Uncategorized, call center development | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment