Call Center Costume Parameters

 Call Center Costume ParametersHere are some general guidelines for making costumes an effective motivational tool in the call center:

  1. Don’t wear costumes all of the time, or agents will become too accustomed to it.
  2. Invite your agents to join you in wearing costumes.
  3. Wear costumes for a purpose.  Perhaps there is a team contest.
  4. Perhaps it’s humorous motivation to keep agents compelled to perform.  Have a purpose around your costumes.
  5. Present prizes and awards based on the various themes of costumes.
  6. Use costumes to increase spirit.
  7. Do not be afraid to become the character that matches your costume.
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