Fantastic Happenings at Call Center Today

Call Center Today is doing some amazing programs for our clients, it has been a fantastic month of May. We had back to back spectacular trade shows and garnered several new clients, from Response Expo and ASTD.  Before that, we enjoyed a dynamite conference with the ATA in Washington, DC.

On the web site we added several channels for our clients to better strengthen the relationship.  The click to chat button allows chat access, and we posted 10 new whitepapers and audio podcasts, free to download for training.  We also added our facebook page to complement our twitter and linked in accounts.  And, we create a poll which we will update regularly, come on by to enjoy the poll and see what others are saying about call center management.

All in all, great new clients, spectacular new social communication tools, and lots of energy at Call Center Today.  We are deeply proud of the entire team, and so lucky to have top clients who allow us to help!  — Dan Coen

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ASTD Training Show Chicago

The Call Center Today team will be exhibiting at ASTD Chicago next week, May 17-19, 2010.  Please stop by the  booth number is #245.  As usual, we are giving away a buffet full of books, whitepapers, audio CD’s, and more.

Call Center Today focuses exclusively on management consulting.  Top organizations recognize that Call Center Today is a special consulting partner. Whether your company is selling products and services, building management practices and training, or delivering that special touch of customer care, you will see that the magic of exceptional inside sales and customer care results is contagious. Our team of consultants are spectacular, nurturing, and very good at training and consulting.

More info?  Email MyCallCenter@CallCenterToday.com.

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New Call Center Management Poll

Visit our most recent call center management poll at http://polls.linkedin.com/p/88570/qyxmz.  We would enjoy hearing what answer most applies to your contact center!

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