Call Center Training And HR Management Goes Together

Call Center Today enjoying a fantastic expo at Society of Human Resources Managers show, in San Diego. Lots of visitors to our booth, HR managers talking customer service and inside sales call centers, call center training, call center management, call center culture, and specific topics such as script writing and call center recruiting and hiring.

We are impressed by this show, for sure!  Over 11,000 attendees, over 600 exhibitors, lots of action.  Our booth has been jammed from morning to evening with HR leadership asking us about call center training, call center consulting, strategic development of call centers.  Everything we hoped for, and more!

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Visit Call Center Today At Society of Human Resources Management Conference

The big HR show is June 27-29, 2010 in San Diego.  Please join Call Center Today as they exhibit at the Society of Human Resources Management Conference.  To schedule a visit with the Call Center Today team email MyCallCenter@CallCenterToday.com.

We have done so much work with the HR side of the world.  Human Resources directors hire Call Center Today to help build the right strategies for their organizations contact centers. The training, hiring, quality analysis, management development, strategy and evaluastions, and of course phone training all are so important, and HR is often times the driver to build better training, on going training, management development, and culture program, related to the call center.

We are working right now on several deep call center programs, engineering better customer service departments, for two client organizations. And in both cases, the human resources managers drove the process as part of their focus of building better run call centers. The HR department and Call Center Today are teaming to create a better call center operation.  It is great stuff!

For more information visit Call Center Today at www.CallCenterToday.com.

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