Call Center Today Audio Podcasts http://callcentertoday.com/audiopodcast Quick Call Center Training Presented With A Touch Of Audio Mon, 18 Oct 2010 21:10:54 +0000 en hourly 1 http://wordpress.org/?v=3.0 Call Center Radio Interview With Red Sky Solutions http://callcentertoday.com/audiopodcast/2010/10/18/call-center-radio-interview-with-red-sky-solutions/ http://callcentertoday.com/audiopodcast/2010/10/18/call-center-radio-interview-with-red-sky-solutions/#comments Mon, 18 Oct 2010 21:10:54 +0000 Administrator http://callcentertoday.com/audiopodcast/?p=16 Continue reading ]]> Join the Call Center Today team consultants for this call center training podcast, first present on Call Center Radio, on CRM in the call center.  Our featured guest is Daryl Garcia of Red Sky Solutions, who helps companies integrate SalesForce.com into their organizations.

Just click on the link below to enjoy.

Call Center Radio Interview With Daryl Garcia of Red Sky Solutions…. 

For more information on inside sales training, call center consulting, and customer service training and consulting, please visit www.callcentertoday.com or email MyCallCenter@CallCenterToday.com.

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Audio Podcast On 5 Programs To Manage Call Center Agents http://callcentertoday.com/audiopodcast/2010/10/18/audio-podcast-on-5-programs-to-manage-call-center-agents/ http://callcentertoday.com/audiopodcast/2010/10/18/audio-podcast-on-5-programs-to-manage-call-center-agents/#comments Mon, 18 Oct 2010 21:04:54 +0000 Administrator http://callcentertoday.com/audiopodcast/?p=13 Continue reading ]]> Join the Call Center Today team consultants for this call center training podcast on 5 key programs to manage call center agents in the call center.  Use these tips right away to impact performance in your call center.

Just click on the link below to enjoy.

 Audio podcast 5 programs to manage reps

For more information on inside sales training, call center consulting, and customer service training and consulting, please visit www.callcentertoday.com or email MyCallCenter@CallCenterToday.com.

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Audio Podcast On Disneyland In The Call Center http://callcentertoday.com/audiopodcast/2010/07/06/audio-podcast-on-disneyland-in-the-call-center/ http://callcentertoday.com/audiopodcast/2010/07/06/audio-podcast-on-disneyland-in-the-call-center/#comments Tue, 06 Jul 2010 06:04:16 +0000 Administrator http://callcentertoday.com/audiopodcast/?p=10 Continue reading ]]> Join the Call Center Today team consultants as they chat about turning your call center into a Disneyland of culture, spirit and enthusiasm. Just click on the link below to enjoy.

Audio podcast on Disneyland in the Call Center

For more information visit www.callcentertoday.com or email MyCallCenter@CallCenterToday.com.

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Audio Podcast On Discipline In The Call Center http://callcentertoday.com/audiopodcast/2010/07/03/audio-podcast-on-discipline-in-the-call-center/ http://callcentertoday.com/audiopodcast/2010/07/03/audio-podcast-on-discipline-in-the-call-center/#comments Sat, 03 Jul 2010 07:17:16 +0000 Administrator http://callcentertoday.com/audiopodcast/?p=5 Continue reading ]]> Join the Call Center Today team consultants for this call center training podcast on supervising discipline in the call center. Enjoy call center learning on your laptop or handheld device.

Just click on the link below to enjoy.

Audio podcast on Creating Discipline in the Call Center 

For more information visit www.callcentertoday.com or email MyCallCenter@CallCenterToday.com.

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