Author Archives: Administrator

Call Center Radio Interview With Red Sky Solutions

Posted on October 18, 2010 by Administrator

Join the Call Center Today team consultants for this call center training podcast, first present on Call Center Radio, on CRM in the call center.  Our featured guest is Daryl Garcia of Red Sky Solutions, who helps companies integrate SalesForce.com into their … Continue reading →

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Audio Podcast On 5 Programs To Manage Call Center Agents

Posted on October 18, 2010 by Administrator

Join the Call Center Today team consultants for this call center training podcast on 5 key programs to manage call center agents in the call center.  Use these tips right away to impact performance in your call center. Just click on the … Continue reading →

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Audio Podcast On Disneyland In The Call Center

Posted on July 6, 2010 by Administrator

Join the Call Center Today team consultants as they chat about turning your call center into a Disneyland of culture, spirit and enthusiasm. Just click on the link below to enjoy. Audio podcast on Disneyland in the Call Center For … Continue reading →

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Audio Podcast On Discipline In The Call Center

Posted on July 3, 2010 by Administrator

Join the Call Center Today team consultants for this call center training podcast on supervising discipline in the call center. Enjoy call center learning on your laptop or handheld device. Just click on the link below to enjoy. Audio podcast on Creating … Continue reading →

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