Monthly Archives: October 2010
Call Center Radio Interview With Red Sky Solutions
Join the Call Center Today team consultants for this call center training podcast, first present on Call Center Radio, on CRM in the call center. Our featured guest is Daryl Garcia of Red Sky Solutions, who helps companies integrate SalesForce.com into their … Continue reading
Audio Podcast On 5 Programs To Manage Call Center Agents
Join the Call Center Today team consultants for this call center training podcast on 5 key programs to manage call center agents in the call center. Use these tips right away to impact performance in your call center. Just click on the … Continue reading