Monthly Archives: October 2010

Call Center Radio Interview With Red Sky Solutions

Join the Call Center Today team consultants for this call center training podcast, first present on Call Center Radio, on CRM in the call center.  Our featured guest is Daryl Garcia of Red Sky Solutions, who helps companies integrate SalesForce.com into their … Continue reading

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Audio Podcast On 5 Programs To Manage Call Center Agents

Join the Call Center Today team consultants for this call center training podcast on 5 key programs to manage call center agents in the call center.  Use these tips right away to impact performance in your call center. Just click on the … Continue reading

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